DATA PROCESSING AGREEMENT

What is a DPA?

A Data Processing Agreement (DPA) is a legal contract between InnovAItive and our university customers that governs how we process student data. It ensures compliance with data protection regulations including FERPA, GDPR, and industry best practices.

Who needs a DPA?

  • Universities and educational institutions using InnovAItive
  • Organizations required to comply with FERPA or GDPR
  • Enterprise customers with data governance requirements

Individual students and instructors do not need to execute a DPA. Student data is handled according to our Privacy Policy.

What does our DPA cover?

  • Data security: How we protect student information
  • Sub-processors: Third parties we use to provide services
  • Data retention: How long we keep data and deletion procedures
  • Compliance: FERPA, GDPR, and industry standards
  • Audit rights: Your ability to verify our compliance
  • Breach notification: How we communicate security incidents

Download our DPA template

You can download our standard Data Processing Agreement template below. This template will be customized and executed as part of your Master Services Agreement with InnovAItive.

Download DPA Template (Markdown)

Note: The downloadable template is for review purposes. The executed DPA will be customized with your institution's information and signed by both parties.

Request an executed DPA

If you're an existing customer or in the process of procurement, please contact us to request an executed DPA:

Contact Salesor email us directly:[email protected]

Questions about our DPA?

For questions about data processing, security, or compliance, please contact:

Additional Resources

Privacy Policy

How we handle personal data

Sub-processor List

Third parties we work with

Security Overview

Our security practices and certifications

Trust Center

Compliance, certifications, and security documentation

Frequently Asked Questions

InnovAItive is a course intelligence platform that encompasses the entire classroom experience for both faculty and students, powered by Generative AI and Conversational AI. Instructors upload their slides, record lectures, and configure a course-bound AI assistant. Students get a searchable lecture library, adaptive study materials, and a 24/7 assistant grounded in what their professor actually taught, not a generic internet answer.

InnovAItive is built for higher education. The primary users are instructors who want to extend their reach beyond the lecture hour, and students who need on-demand, course-accurate support between classes. Department heads, instructional technology staff, and IT and procurement teams are also key stakeholders, particularly for pilots and institutional deployments.

An account, a course, and your syllabus. Upload your syllabus PDF or Word document during setup and the system extracts your course structure, units, and deadlines automatically. From there you can invite students, upload slide decks, start recording, or link existing recordings. Most instructors are fully set up in a single session.

Students accept an invite from their instructor, sign in, and open their course from the dashboard. Everything in that course, including lectures, practice, the AI assistant, and group channels, is scoped to that class's materials. Students do not need to configure anything. The instructor's setup is what they see on day one.

A recent version of Chrome, Edge, Safari, or Firefox on a laptop or desktop gives the full experience. Some features work on tablets. Recording a live lecture requires a desktop with microphone access. Your school's IT team can confirm any district-managed browser policies.

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